2024-2025
Annual Report Summary

A defining year in Beyond Housing’s history

Be welcomed, always

Commitment to Aboriginal and Torres Strait Islander Peoples

Beyond Housing recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Owners and ongoing Custodians of the land and water upon which we live and rely.

We acknowledge that Aboriginal and Torres Strait Islander communities are steeped in traditions built on a social and cultural order that has sustained over 60,000 years of existence, and we recognise and celebrate their connections to Country. We recognise the long-lasting, and intergenerational consequences of colonisation and dispossession and respect the continuing struggle of Aboriginal and Torres Strait Islander Peoples in addressing structural inequality. Beyond Housing recognises the right of Aboriginal and Torres Strait Islander Peoples to self-determination as they hold the knowledge to determine what is best for themselves, their families, and their communities, including in addressing and preventing homelessness. We will provide culturally safe services for Aboriginal and Torres Strait Islander Peoples and are committed to two-way learning to better understand causes, impacts and appropriate responses to homelessness in Aboriginal and Torres Strait Islander communities.

Commitment to Diversity and Inclusion

Beyond Housing is committed to embracing diversity and promotes an inclusive culture across our organisation.

We recognise that providing equality of opportunity builds both social cohesion and organisational integrity. We are committed to ensuring that all people have equitable access to our services and our workplace. We value the lived experience of people from diverse backgrounds, including gender identity, age, ethnicity, cultural background, disability, religion, sexual orientation, marital status, carer responsibilities and/or professional background.

Vision

Home. Not Homeless.

Purpose

Ending homelessness

Values

Advocacy, fairness, innovation, quality, collaboration

2024-25 was a productive and fulfilling year for our organisation. This annual report acknowledges the hard work and dedication of the Beyond Housing team, whose commitment to our Vision and Purpose helps us work towards a future without homelessness.

Through our housing development and life changing support services, Beyond Housing has made a significant impact on the lives of thousands of Victorians experiencing homelessness or housing insecurity.

Chair & CEO
Report

Housing remains at the heart of our Vision:
Home. Not homeless.
Every new home represents a turning point for an individual or family, and a step closer to ending homelessness in our region.

new homes, our largest single year of housing delivery to date

Safe, secure and affordable housing for more than

people across our communities

Delivered the Wodonga Education First Youth Foyer ahead of schedule and welcomed the first students.

Continued our long-standing partnership with the Peter & Lyndy White Foundation, who committed

$27 million

towards the construction of

95 homes

Providing safe, secure and affordable homes for

128 individuals

at risk of homelessness in Shepparton, Wangaratta, Numurkah, Benalla, Glenrowan, Wollert and Kyabram.

Our Client Services team provided over

4,000 support periods

Transfer of ownership of 19 Independent Living Units in Shepparton from Beyond Housing to Rumbalara Aboriginal Co-operative.

90% of our team participated in our staff engagement and alignment survey, reflecting an engaged and candid workforce.

Equity grew from

$118M

to

$161M

Total rental savings for renters in Beyond Housing properties

more than

$3.9M

Revenue increased to over

$65M

more homes will be delivered by 2027

A message from the Peter and Lyndy White Foundation

Continuing our long-standing partnership with Beyond Housing in the 2025 financial year, the Peter & Lyndy White Foundation committed $27 million towards the construction of 95 homes, which will provide safe, secure and affordable homes for 128 individuals at risk of homelessness in Shepparton, Wangaratta, Numurkah, Benalla, Glenrowan, Wollert and Kyabram.

The Foundation takes great pride in collaborating with Beyond Housing and appreciates the passion and professionalism of their housing team and partners in bringing these vital projects to fruition. We eagerly anticipate another productive year of partnership with Beyond Housing in 2026, as we look to continue our mission by committing further resources to build even more affordable housing.

Our Clients

Each year, Beyond Housing’s Client Services Team provides support, advocacy, and
resources to approximately 4,000 people who are either homeless, at risk of homelessness, in need of crisis accommodation, or who are vulnerable.

More than4,000

support periods

More than1200

people were new to our service

2,423

reported housing affordability or housing crisis as their main reason for needing help

Over11,200

nights of crisis accommodation provided

415

people reported domestic or family violence as their main presenting reason

More than400

people were sleeping rough

47%

of people reported poor mental health as a contributing factor to homelessness

54%

were women

6%

were children presenting with their parent/s

19%

were young people under the age of 25

Renter Survey

Every two years we survey our renters for feedback on their satisfaction with their homes and our services.

Hearing from the people who live in our homes helps to guide how we manage our programs and services. The feedback we receive helps us understand what is working well and where we can improve, ensuring that our decisions reflect the real needs of the people we are helping.

0 %

overall satisfaction with Beyond Housing

0 %

were satisfied the quality of housing repair and maintenance

0 %

satisfied with renter engagement and communication

Marli

Marli’s life changed dramatically when she was diagnosed with Primary Progressive Multiple Sclerosis in 2019. Once a high-achieving, career-focused woman with a busy lifestyle, Marli was forced to say goodbye to the life she knew as her illness progressed. Things became even more challenging when she had to leave her home after suitable for her condition. the owners sold the property.

Suddenly, Marli was faced with the overwhelming reality of having nowhere to go and being unable to afford private rental on a pension income, especially with mounting medical costs.

Fortunately, a friend recommended Beyond Housing, and Marli was able to find the support she desperately needed.

“Beyond Housing was incredible from the first interview,” Marli said.

“I was very transparent that I was badly grieving the life I had and was quite overwhelmed. They

were super professional, gave me my dignity and never treated me like I wasn’t worthy of their help.”

The Beyond Housing team found Marli a spacious one-bedroom unit just outside Shepparton and worked with the NDIS to ensure her new home was safe and

Marli says it’s the stability she now feels that allows her to live a happier life.

“It’s amazing how much the fear of the unknown unsettles you,” she said. “It’s been a very positive experience and whilst I felt vulnerable and quite anxious at the time they helped me navigate through to feel secure.”

Building a better future

A key pillar of Beyond Housing’s work towards ending homelessness is increasing supply – simply put, Victoria needs more homes. We are tackling supply by building houses and integrated housing solutions so that, one day, all people will have somewhere to live.

Where we
built homes

Wodonga Education First Youth Foyer

One of our proudest accomplishments this year is the completion of the Wodonga
Education First Youth Foyer.

Coming together through a collaboration between Homes Victoria, Beyond Housing, Wodonga TAFE, Junction Support Services, and the Brotherhood of St Laurence.

The Foyer opened five months ahead of schedule in April 2025 and by August, 20 young people had moved in through the staggered intake process.

$15.7 million

purpose-built development

Provides

40 self-contained studios

for young people at risk of or experiencing homelessness

Funded by the Victorian Government's

$50 million Youth Capital Grants

program

Our Advocacy

Beyond Housing continued its advocacy efforts in 2024-25, using expertise in the community housing sector to drive awareness of critical housing issues. CEO Celia Adams was a prominent commentator across print, television, radio and podcast media.

Beyond Housing also supported a range of causes including Homelessness Week, International Women’s Day, and NAIDOC Week, demonstrating a commitment to inclusivity and togetherness within our communities.

Our digital platforms saw considerable growth. These online channels enabled us to engage a broader audience, elevate our advocacy for affordable housing, and drive greater public awareness.

Our People

Our annual staff survey had a notable participation rate of 90%, demonstrating that our team is committed to shaping the future of our organisation, and communicating their thoughts on how we can improve.

The results of the survey highlighted some areas of strength within the organisation as well as some of the challenges our dedicated team faced during the year.

75% staff
alignment score

77% staff
engagement score

89% said leadership
cares about my job satisfaction

92% said team leadership genuinely cares about my wellbeing

90% said Beyond Housing contributes positively to the community

Staff Awards

Every year we celebrate excellence within the workplace through our staff awards. Outstanding achievements are recognized in five categories, highlighting individuals who have demonstrated exceptional commitment to their work and community.

From left to right – Karla Broadbent, Brooke McCluskey, Alanna Maguire, Shaanie Meyer.
Not pictured: Sarah Pilkington

The Julie Quin Award - Shaanie Meyer, Team Leader Seymour

The Julie Quinn Award is awarded by the CEO to the nominated recipient who has demonstrated an action that represents one or more values in a way that exceeds the organisation’s expectation.

Influencer Award - Brooke McCluskey, Executive Assistant

The team member has demonstrated actions that have significantly influenced culture or team in a positive manner.

Rising Star Award - Sarah Pilkington STAR Worker

The team member has been identified as demonstrating leadership skills and capabilities. They may or may not be in a leadership role, but demonstrate leadership potential.

Outstanding Partnership Award - Alanna Maguire, Project Manager

The team member has identified, developed and nurtured a key relationship with a stakeholder that has benefited the organisation or our clients.

Client Outcome Award - Karla Broadbent, PRAP Plus Support Worker

The team member has achieved an outstanding result for a client.

We are immensely grateful for the support of a diverse range of partners whose commitment and generosity are pivotal to achieving our vision, including government agencies, philanthropic organisations, local councils, businesses, and community partners and donors.

View our complete 2024/2025
Annual Report incl. financials

The history, culture, diversity and value of all First Nations people are recognised, acknowledged and respected. BeyondHousing embraces differences in gender, gender diversity, age, ethnicity, race, cultural background, ability, religion, and sexual orientation. We recognise the benefit that diversity and inclusion play in helping achieve our goals and vision of ending homelessness.

BeyondHousing is a child safe organisation and all offices are disability accessible. Interpreter services are also available.
All services are free of charge.

2024-2025 Annual Report Summary