Beyond Housing is seeking a Client Support and Office Administrator to be the first point of contact at reception for clients and visitors, and ensure smooth day-to-day office operations.
Position overview:
| Position title | Client Support & Office Administrator |
| Salary | $73,803 – $79,138 + 12% Super |
| Hours per week | Full Time 38 hours per week |
| Location | Wangaratta |
| Position enquiries | HR Coordinator, Sarah Biggs 02 6055 9000 |
| Applications close | 5pm Wednesday 26th March 2025 |
| Candidate Requirements | The successful candidate must participate in a National Police Check and Working with Children Check as this role operates within a Child Safe Organisation. Aboriginal and Torres Strait Islander peoples and people of culturally diverse backgrounds are encouraged to apply. |
Other great benefits of working for Beyond Housing include generous salary packaging benefits available to not-for-profit employees (up to $15,900 in value), annual leave loading, RDOs, flexible working arrangements, health and wellbeing allowances, and opportunities for regular professional development.
This role combines administrative support to Clients Services and Housing Services, communication management, and office organisation to maintain an efficient, professional, and welcoming environment.
The Role
The Client Support & Office Administrator will work to:
- Welcome guests, ensuring a professional and friendly first impression
- Answer and direct incoming calls, take messages, and provide information.
- Manage general office communications including emails, mail distribution, and other correspondence.
- Manage appointment bookings, and rescheduling.
- Book client crisis accommodation
- Provide tenancy support and property maintenance support
- Provide general office administration
To be successful in this role you will have the following:
- Experience in providing high quality customer service.
- Effective planning, prioritising, and organisational skills with the ability to work under pressure.
- Proficient in MS Suite (Word, Excel, PowerPoint, Outlook) and experience and ability to navigate other database management systems.
- Self-motivated with a proactive and collaborative style of working in a team environment.
- Strong organisational and time-management skills with attention to detail.
- Well-developed written and verbal communication skills.
- Ability to manage multiple tasks simultaneously and remain adaptable.
- Strong problem-solving skills and resourcefulness.
- Discreet in dealing with confidential information.
- Well developed communication, negotiation and time management skills
- A current driver’s licence.
Enquiries:
Enquiries about this position should be directed to the HR Coordinator, Sarah Biggs on 02 6055 9000
