Position overview:
| Position title | Homelessness Intake Worker |
| Salary | $70,472 – $75,830 + 12% Super |
| Hours per week | Part Time 30.4 hours per week |
| Location | Shepparton |
| Position enquiries | Human Resources Coordinator, Sarah Biggs 02 6055 9000 |
| Applications close | 5pm Sunday 30th November 2025 |
| Candidate Requirements | The successful candidate must participate in a National Police Check and Working with Children Check as this role operates within a Child Safe Organisation. Aboriginal and Torres Strait Islander peoples and people of culturally diverse backgrounds are encouraged to apply. |
Other great benefits of working for Beyond Housing include generous salary packaging benefits available to not-for-profit employees (up to $15,900 in value), annual leave loading, RDOs, health and wellbeing allowances, and opportunities for regular professional development.
Beyond Housing is seeking a Homelessness Intake Worker who is committed to working with people who are homeless or at risk of homelessness. The intake worker provides assistance with accessing crisis, transitional and long-term housing; completes referrals to support services; provides assistance with applying to the Victorian Housing Register and advocacy.
This position is being offered as part-time, 30.4 hours per week based in our Shepparton Office.
The Role
The Homelessness Intake Worker will work to provide:
- Information, referral and support to assist families and individuals to find short term and long term sustainable housing.
- High volume service delivery responding to and assessing the needs of homeless people, many of whom are in housing crisis.
- Information on housing opportunities and referral to specialist services.
- Information and support to renters who are at risk of losing their tenancies.
About You
To be successful in this role you will have the following:
- Excellent IT and administrative skills including MS Office and Outlook
- Well-developed communication and negotiation skills
- A commitment to delivering excellent customer service
- Excellent time management skills with an attention to detail
- Ability to work as part of as busy team
- Compassion and an understanding of the principles of social justice
- A current driver’s licence
- Experience within the social, housing or community sectors will be highly regarded.