Complaints

We respect your right to make a complaint. If you have a complaint we will:

• Take your complaint seriously
  
• Discuss your complaint with you
  
• Investigate the issues thoroughly and quickly
  
• Aim to resolve your complaint within 30 days

You can make a complaint in a number of ways:

• By speaking to a member of BeyondHousing
  
• By completing a feedback form available at any office
  
• By completing the online feedback form.
  
• By writing to the Chief Executive Officer and sending it C/O the Wodonga BeyondHousing office, 82 High Street Wodonga, 3689